The best source of new business at E.T. Lawson is referrals from our current customers.

Testimonials

Dear 1st Sgt. Allen,

I have never sent in any of those cards about how the job was done but I feel I just had to write this letter. Please forgive my writing as I have Mac Degeneration and it is difficult to keep everything straight.

I am almost 89 yrs. old, have had many companies do work for me, but none as wonderful as Lawson. I am using your heating and air conditioning men, oil, electrician, plumbing and insulation — not sure, maybe I left something out — I had my house raised 4 ft. so it has been a lot of work.

In all my life I have never dealt with such wonderful people, workmanship this fantastic, service people who answer the phones, who send out the great men and treat me like I'm important to them. I am afraid to name names for fear of leaving out someone. But I do want to include Mrs. Allen, Mrs. Smith, Doug, Myrtle, Marie, Mary Beth, Monte, Chris, Howard, and of course you 1st Sgt. I know I have left out many good people but my memory is not good.

I want to end this by saying I love Lawson, all of you. Anything not right, you make it right with superb workmanship and caring. God bless all of you and your family.

Bill D.

I would like to provide a testimonial concerning E.T. Lawson products and services that allowed us to reduce our oil consumption considerably.

When we first purchased our home in 2010, our domestic hot water was produced by our furnace boiler and stored in an electric hot water heater. With 6 people in our family we use a fair amount of hot water, but the oil boiler/electric storage tank configuration met our needs and we never had problems with the hot water supply. During our first winter in the house, 2010-2011, we noticed that our furnace boiler was forced to fire almost continually during periods of high water demand, and if there was a simultaneous demand for heat on cold mornings when multiple showers were in use, the heating system could not keep up with the demand.

I also discovered that our boiler control was old and did not automatically adjust the boiler water temperature according to demand. I became the "dynamic" element of the boiler control, going down to the basement on warm days to set the boiler temperature lower, and going back down to raise the temperature when the weather turned colder.

Our house was built in 1920 and contains approximately 3000 sq ft of living space, but even so we were not prepared for the high levels of oil consumption we saw during that first winter. Even though the house is old, it has new windows and has been well-insulated over the years and we did not expect our furnace system to have to work so hard.

After a few months of high oil consumption, we decided to make some major changes. First we had Jeff Britt from E.T. Lawson's plumbing department come to our home to discuss how we might remove the burden of producing domestic hot water from the furnace boiler. We settled upon his recommendation to purchase a Rinnai tankless water heater. Installing the Rinnai water heater also allowed us to discontinue use of the electric hot water heater as a storage tank (creating some savings in electricity).

The next change we made was to the boiler control. We asked E.T. Lawson to install a Beckett AquaSmart boiler control to ensure our boiler operated at the most efficient level possible while still providing our desired comfort level during cold weather.

By making these two changes we reduced our annual oil consumption from 1194 gal to 596 gal, a drop of 50%. This is significant and only a small percentage of that drop can be attributed to the difference in winter temperatures when comparing 2010-11 and 2011-12. This represents a savings of approximately $2137 after factoring for the cost of natural gas to operate the Rinnai water heater. At that rate of savings the $2800 total cost to make both changes (after a $500 rebate for purchasing an energy-efficient tankless water heater) was covered by the money we saved after only 15 months. We appreciate that E.T. Lawson offers a full-spectrum of energy services, and we are very satisfied customers.

Eric P. - Norfolk, VA