The best source of new business at E.T. Lawson is referrals from our current customers.

Testimonials

I would like to give a huge shout out to your team that installed our new Air Conditioning system late last week. We were hoping to get one more season out of the old one, but knew last year we were pushing our luck. That luck ran out a week ago...

From Howard coming by to explain on Monday sizing, price and payment options, to your two technicians that installed the new system on Thursday and Friday, your team was a pleasure to work with! Both Stan and Brian were very professional, took pride in their work (you can tell from the install), and answered all my questions. When they had to come inside to install a return in the ceiling they protected all furnishings and cleaned up afterwards as if they had never been there. The new units both around back and inside the garage look great! I went up in the attic and looked at their work that will rarely be seen by anybody but me, and it was just as neat and professionally done as if it would be seen by all.

Thank you for the great work!

Bob - Yorktown, VA

Just wanted to thank Scott, our service tech, who responded to my residence a few days ago. He was very courteous and professional. He provided excellent customer service to my wife and I. After learning that my gas furnace was not working properly, he quickly diagnosed the issue and got my furnace working again just ahead of some wintry weather. Also, wanted to extend that appreciation to the receptionist who took my call, you are truly at the forefront of E.T. Lawson, Inc. Exceptional customer service!!! Kudos to you as well. Thanks so much for your professionalism and outstanding customer service!!!!

Ray F - Newport News, VA

Once again E. T. Lawson has impressed us with expertise and service, at a fair price. When our heat pump had an intermittent issue, your technicians kept at it until the issue was correctly diagnosed and fixed the problem. The technicians were knowledgeable, prompt and polite. You were fair with your charges for services rendered. You gave superior customer service. It's no wonder we've relied on E. T. Lawson for more than two decades. Thanks.

Benjamin G - Williamsburg, VA