Customer Service Protection
Automatic Delivery Protection
With the aid of our computers and weather monitoring system, we predict your fuel consumption day by day. This system tells us when you are ready for a Ultra Heating Oil delivery. You never have to check your supply, and you don't have to be home for deliveries. Metered delivery slips give you proof of the amount delivered.
We guarantee you will not run out of oil. If, for any reason, your tank runs out of Ultra Heating Oil, we'll not only deliver your oil promptly, but we'll also start your burner at no charge and give you a $25 gift certificate for dinner - FREE!
To learn more about ET Lawson's unbeatable delivery protection services, contact us today!
The Best Tank Warranty In The Nation
We at E.T. Lawson take complete responsibility for the care and maintenance of your oil tank system. For our tank warranty customers we provide the following services - FREE.
You purchase 80% of your Ultra Heating Oil during 25% of the year. This means that you must pay for most of your heating needs in a short period of time.
To eliminate this problem, our Payment Protection Plan spreads your estimated heating bill over 11 months. You pay no interest charge for this service. In fact, you receive a 5% discount for prompt payment. In the 12th month we settle up any remaining balances. In addition we pay interest at the rate of 5% on credit balances.
Payment Protection Plan Highlights:
Service Price Protection
At E.T. Lawson, you always get accurate, fair billing. When you call us for service, you know the cost of the call, and you'll know the cost of the repair before you approve it.
Cost for a service call during normal business hours (Monday to Friday, 7 a.m. to 7 p.m.) is $49.95. Outside normal hours, the charge is $99.95. Those fees cover our costs for the trip and for the technician's diagnostic work. The technician will quote you the price once he diagnoses the problem, and you always have the right to decline the repair.
All service work is guaranteed for one year, and all installation work is guaranteed for five years.
To learn more about our Service Price Protection, contact ET Lawson today!
E.T. Lawson has been in business since 1919. During that time, our customers have always been supplied with heating oil. We are able to make this statement because of three things: a family tradition of taking care of the customer; strong supply arrangements; and strong storage arrangements.
To learn more about guaranteed supply, contact ET Lawson today!
Not all heating oil and service companies are the same. As a consumer, you are the final judge. In addition to all the unique features presented on this site, you need to ask these questions about your heating oil and service provider.
Do they have liability insurance to protect you and your family?
E.T. Lawson has $7,000,000 of liability insurance in place. The performance of all our service representatives is insured.
Are their delivery meters inspected, calibrated, and sealed by the State Department of Weights and Measures?
E.T. Lawson's meters are inspected and sealed annually. In addition, we install breaklock interfaces with the meters as additional insurance for your protection.
Will they still be around when you need them?
E.T. Lawson has been providing customer service since 1919. During that time we have weathered depressions, wars, embargoes, allocations and the coldest winters.
To learn more about the company, contact ET Lawson today!